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Frequently Asked Questions
All the Answers You Need in One Place
What is ContractQ?
Contract-Q is a software platform that helps home improvement contractors manage their end-to-end operations including managing customers, scheduling jobs and appointments, generating estimates, invoicing customers, and collecting payments.
Is ContractQ Mobile Friendly?
Absolutely. Our product is designed for accessibility across devices, ensuring contractors can manage their work on the go.
How Can ContractQ Help My Business
With our software, you can focus on what you do best – delivering quality work – while we handle the logistics. From managing leads and automating follow-ups to streamlining operations and boosting customer satisfaction, our software helps you save time, convert more leads, and build lasting relationships. Ultimately, that means more jobs, higher revenue, and a growing reputation in your market.
Is My Information Secure?
We take the security of your data very seriously. All information in the application is encrypted both during transmission and when stored. Also, we don’t store any of your billing information locally. Instead, we use third-party services that are independently certified to store sensitive personal information such as credit card and banking information.
How can I learn to use ContractQ?
Unlike many other products on the market, our application is designed with ease of use in mind. While it’s natural to encounter a small learning curve with any new software, we’ve worked hard to create an intuitive and user-friendly system. Explore our Help Centerfor tutorial videos and detailed documentation of all features. If you have questions that aren’t answered there, feel free to reach out to us at support@ContractQ.com. We’re here to help.
What is QPay?
QuickPay is a feature in Contract-Q that simplifies payment collection for home improvement contractors. It allows clients to quickly and securely make payments online via links embedded in invoices or other communication channels.
How does Q-Pay work?
- Invoice Creation: Contractors create an invoice in Contract-Q and include payment terms.
- Payment Link: The invoice includes a secure payment link generated by Q-Pay.
- Client Payment: Clients click the link and are directed to a secure payment portal to complete their transaction.
- Confirmation: Once the payment is made, both the contractor and the client receive confirmation notification
What Payment Methods are Supported?
- Credit and Debit Cards
- ACH Transfers
- Digital Wallets (e.g., Apple Pay, Google Pay)
Q-Pay allows for recurring payment setups, which are ideal for subscription services or long-term contracts.
Q-Pay is designed with industry-standard encryption and security protocols to ensure all transactions are safe and secure.
Q-Pay integrates with popular platforms like Stripe and QuickBooks for seamless payment processing and tracking.
If you need further assistance, our support team is available to help.
Are there any system requirements to use Contractq?
Contract-Q is a web-based application, all you need is an internet connection. You can access Contract-Q using any web browsers: Chrome, Firefox, Safari, Edge.
Are there any commitments or contracts?
Contract-Q have a simple monthly subscription plan, you can cancel your subscription at any time without penalty.
What trades does ContractQ Support?
Contract-Q is a nimble and powerful application that support multiple trades. You can use our application for Roofing, Gutters, General Contracting, Electrical, Plumbing etc. There is no limit to the number of trades or companies that Contract-Q will support.
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